Here is an overview of the Job Description which you can find attached below.

Main duties

• Responding to telephone queries on: prices, delivery, progress etc
• Processing orders, amendments and schedules
• Producing and issuing Standard quotations
• Issuing order confirmations
• Creating and issuing open order books (Microsoft Excel)
• Attending customer meetings
• Filing
• Raising and issuing credit notes
• Raising invoices
• Processing customer returns
• Allocation of goods for shipping
• Tracking customer shipments
• Using customer portals to access schedule/delivery information
• Main tool is contract review – attention to detail is required

• Perform contract review against incoming orders / amendments and resolve any queries/problems that may arise,
• Such as:
  • Part Numbers
  • Price / Qty breaks
  • Releases
  • Export Requirements (Military/Civil applications)
  • Delivery terms
  • Special comments
  • When satisfied the order may be entered on to MAPICS with an agreed acknowledged delivery.

Experience, Skills and Qualifications

• Prior knowledge of working with Microsoft Excel
• Applicants should have good communication skills and telephone manner, and be computer literate.